Package - Mystery Shopper

Mystery shopper is a tool to measure the quality of service, or compliance with regulation, or to gather specific information about products and services.

Our mystery shoppers perform specific tasks such as purchasing a product, asking questions, registering complaints or behaving in a certain way. Then we provide detailed reports and feedback about their experiences, to our customers so that they can better their businesses, services or products.

Do you need your stores/services/products/customer services be evaluated by anonymous customers, please ask for our special Mystery Shoppers packages.